Shipping Policy

Last Updated: 03/10/2026

At GOO Tech Limited, we are committed to delivering your orders as quickly and efficiently as possible. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During high order volumes, processing times may be slightly extended. If there is a significant delay, we will notify you via email.

2. Shipping Time

Estimated delivery times depend on your location.

Typical shipping times are:

  • United States: 5–10 business days
  • Canada: 6–12 business days
  • Europe: 6–12 business days
  • Australia: 7–14 business days
  • Other International Locations: 7–15 business days

Please note that delivery times are estimates and may vary due to shipping carrier delays or customs processing.

3. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, we may offer free shipping promotions on select products or orders.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your delivery.

Tracking information may take 24–48 hours to update after shipment.

5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

GOO Tech Limited is not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible.

6. Delayed or Lost Packages

While we work with reliable shipping partners, delays may occasionally occur due to:

  • Customs clearance
  • Weather conditions
  • Carrier delays
  • High shipping volume

If your order appears delayed or lost, please contact us and we will assist in resolving the issue.

7. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of:

  • The damaged item
  • The packaging
  • The shipping label

We will review the situation and provide a replacement or refund when appropriate.

8. International Shipping

We ship to many countries worldwide. International orders may be subject to:

  • Customs duties
  • Import taxes
  • Additional fees

These charges are the responsibility of the customer and are determined by local customs authorities.

9. Contact Us

If you have any questions regarding shipping or your order status, please contact us:

GOO Tech Limited
Email: Gootechlimited@gmail.com